CSI Electronic Manufacturing Services Ltd, based in Witham, Essex was founded in November 2009 and are a subcontract electronics manufacturer. With the Directors having used an Electronic Manufacturing Services ERP system in a previous company, they created a series of spreadsheets knowing that this would be a short term solution. Early in 2010 they started investigating replacement systems. Said Adrian Winch, MD; "Having had a bad experience with a previous system we were not going there again. We had previously spent over £16,000 a year on maintenance alone. We looked at five EMS MRP systems in total, one of which didn't even bother responding to several requests. 123insight was recommended to me by a friend who is the MD of a manufacturing company (Reverie) that is also using it. I was also aware of other EMS companies using 123insight."