"CRM+ and the processes functionality has blown me away - it’s an incredible tool. 123insight has become so much a part of the fabric of the business and is obviously so capable that we would just assume that it'd support us in whatever we do."
Gourmet Classic had previously stopped using a manufacturing system associated with their accounts package, and with a planned move to larger premises in 2017 reverted to using spreadsheets. However, despite in-house expertise to build complex spreadsheets the company still suffered from poor visibility and stock control issues. They selected 123insight and implemented it in just five weeks. Since going live down time due to missing stock was reduced by 98%+, lead times on new projects was reduced by 40% and the company also projects a 40% reduction in stockholding. Staff have also been freed up by approximately 25%, with CRM+, integration to Sage 50 and 123mobile delivering further benefits.