"I would say that 123insight has easily paid for itself inside a year, but my gut feeling is maybe half of that... ...I reckon that we could grow by a third before we would need to take on another person in Operations or Admin because of how much we can process through 123insight."
In 2006 Tecsew moved away from their collection of Excel spreadsheets and Access databases, selecting 123insight over systems costing upwards of £50,000. Since then they've endured choppy waters, with the marine industry being the first to be hit by the double-dip recession. This '10 Years On' case study catches up with the company and details how they not only capitalised on their implementation of 123insight but also integrated other systems to improve their products and overall customer experience.